What happens when a marketing agency invests $10 million in AI—not to replace people, but to empower them? In this episode of Leader Generation, Tessa Burg talks with Eric Bertrand, CEO of Mod Op, to reveal how the agency’s bold investment is reshaping the future of marketing. Together, they break down how AI is transforming the work behind the work—from automating repetitive tasks to unlocking new levels of creativity, personalization and speed to market. Listeners will get a behind-the-scenes look at Mod Op’s people-first approach to AI and hear how it’s helping clients move faster, think smarter and deliver more value than ever before. Eric shares insights on what it really takes to integrate AI responsibly, build connected data systems and evolve teams into strategic powerhouses. If you’re curious about the real-world impact of AI in marketing — beyond the headlines — this episode offers an inside look at how a forward-thinking agency is transforming both its own operations and its clients’ success.
When the Altadena fires devastated Southern California communities, two organizations came together in an extraordinary way. Binky Patrol Director, Jeanne Malgioglio found ROWW while we and Al’s Angels were looking for a way to respond and directly help the fire victims in Altadena. Susan Finch sits down with John Brotherton, Outreach and Partnership Manager for Reach Out WorldWide (ROWW), to discuss how a charity founded by actor Paul Walker has evolved into a powerhouse of compassionate disaster response. From curating personalized care packages in garages to operating full-scale distribution centers, John shares the intimate story of how dignity, authenticity, and community mobilization transformed chaos into hope. This conversation reveals the unexpected ways everyday skills—from truck driving to coffee making—can save lives during a crisis.
Today, when you examine the toolbox of the modern sales professional, many of us immediately see the abundance of options in the marketing and sales stacks that decorate most of our desktops…I have tools that can disguise my phone number, I know when someone opens an email, I can do a virtual face to face meeting…AI and machine learning tools even tell me what to say and who I should say it to…a scale of portable technology and advancement and capital on any ordinary rep desktop that would leave an Apollo-era NASA slide-ruled engineer in your dust. But what about the techniques, behaviors, and go to market strategies of that same modern sales professional? Sadly, for most of us, we’re still stranded in mid-century America. But not the mid 20th Century, rather, I’m speaking of the mid 19th Century America of 33 states. The mid-century of America where the new hot book on the scene was not Good To Great or The Lean Startup, but instead a fresh little nautical fiction text entitled Moby Dick.
What happens when a hard-charging CEO realizes their leadership style is holding back their organization’s potential? In this commentary on last week’s conversation with Scott Jackson of Global Impact, we explore the counterintuitive truth about scaling impact. Sometimes, the fastest path forward is creating space for others to lead.
Are you losing your best people and don’t know why? In this final episode of our four-part series with Frederic Lucas-Conwell, founder of GRI.co, we tackle the most expensive problem in business: top talent walking out the door. Most companies think they understand why high performers leave. They’re wrong. From boardroom battles to manager missteps, Frederic reveals the behavioral mismatches that drive your best people away—and the surprisingly simple changes that can keep them engaged. We discuss why CEOs and boards clash despite shared goals, what “engagement” really means (hint: it’s not what most tools measure), and the one overlooked factor that matters more than perks, ping pong tables, or pizza Fridays. If you’re tired of expensive turnover, bland exit interviews, and watching talent walk to your competitors, this episode delivers actionable insights you can use this week. No fluff, no corporate speak—just honest conversation about what actually works.
On this week’s episode of the The Granite List.Live, Sally is joined by Bruce Roffé, CEO of H.H.C. Group, and Bob Serber, Vice President of H.H.C. Group, as they share how H.H.C. has spent three decades helping payors and brokers reduce medical claim costs without sacrificing care. From out-of-network negotiations to reference-based pricing and Independent Medical Reviews, Bruce and Bob detail the strategies that brokers, TPAs and others need to know to help clients save smarter in today’s high-cost healthcare environment.
Even a tiny mustard seed of faith, when lived out, can transform lives in ways we may never fully see. But rest assured that God works through our small acts to shape lives for eternity, often in ways hidden from us until the fullness of time. Be mindful of those who have inspired you in your walk with God, and go out and make a difference. Share your giftedness with the world and trust that God will take care of the rest.
We hope you enjoy this playlist of our favorite episodes of the week.
