Deborah Fell recounts a chance meeting with J. Nicole Martin-Lawton, CEO of Phoenix Language Services, during an Amtrak service disruption. What started as strangers standing together in a crowded café car became an enlightening conversation about leadership and resilience. Nicole had stepped into the CEO role following her father’s sudden death, successfully leading an all-women team while honoring her father’s vision for language access services. Her story demonstrates how collective support and shared mission can transform challenges into opportunities.
In this episode of Leader Generation, host Patty Parobek is joined by Technical Project Managers Ian Pescod and Jose Franceschi, who share their hands-on experience testing Microsoft Copilot in Mod Op’s AI Playground. Ian and Jose discuss how Microsoft Copilot has helped streamline their workflows, from automatic note-taking in meetings to document formatting and email assistance. They agree that this tool is for anyone who has ever struggled with staying present in meetings while jotting down key takeaways or looking for ways to boost efficiency in Microsoft apps like Word, Excel, and Outlook.
Are your social posts starting to feel stale? Are you spending hours creating fresh content when you already have a goldmine of valuable material gathering digital dust? Stop the endless content creation cycle. Susan and Lany show that strategic content management isn’t about constantly generating new material—it’s about maximizing the value of your existing expertise and insights. In this episode, we cover building and maintaining an effective content bank that transforms your valuable insights into a reusable asset library. Learn why random posts about office pets and foodie highlights aren’t part of your content strategy – unless you are in that industry, and discover how to create a systematic approach to content that directly ties to your business goals and mission. For those frustrated with the constant demand for “fresh” content, we reveal why the same valuable message can and should be shared multiple times, reaching different audiences simultaneously. Plus, get practical insights on tracking engagement, managing client testimonials, and turning client transformations into compelling case studies demonstrating your expertise.
On Sales Pipeline Radio, Matt is joined by Anastasia Pavlova, Founder and CMO of Bold GTM: Go-to-Market and Revenue Marketing Consulting. Tune in to Learn:
How to leverage B2C strategies to enhance B2B marketing by focusing on customer-centric fundamentals.
How data-driven segmentation can improve customer retention and reduce churn.
Why you must Prioritize customer retention efforts over acquisition to cut costs and drive growth.
The importance of fostering collaboration between marketing and customer success teams for improved customer engagement.
How AI helps with it all!
On The Granite List Live, Al Lewis, Quizmeister-in-Chief at Quizzify, joins the show to discuss how Quizzify’s education platform teaches and engages members in health literacy, healthcare literacy, and health benefits literacy through its curated trivia quizzes. Beyond education, Al also demonstrates how Quizzify and the other tools it has built help members be better, wiser stewards of their own and the plan’s money.
We hope you enjoy these and the rest of this week’s playlist.
