In this episode of Leader Generation, Mod Op’s new COO, Stuart Goldstein, joins Tessa Burg to share his playbook for scaling agencies. With years of experience leading firms through mergers, digital transformations, and process overhauls, Stuart reveals why the real challenge isn’t the technology or the tools—it’s bringing people along for the ride. Listeners will get an inside look at why Mod Op is uniting specialized agencies under one platform to offer clients deep expertise without the coordination headaches of managing multiple vendors.
Listeners will also get an inside look at why Mod Op is uniting specialized agencies under one platform, how to turn skeptics into champions, and the leadership moves that make change stick. From integrating AI across disciplines to avoiding the “shiny object” trap, he offers candid advice and relatable stories that apply to any leader facing transformation.

The guys had signed off. Thanked everyone. Sam Daish was probably ready to start his day in Auckland, and we were wrapping up what had already been a dense conversation about AI in sales. But then Chris started talking about something he calls “micro pivoting” – those split-second adjustments that separate elite salespeople from everyone else – and none of us wanted to hang up. What followed was Chris Beall dissecting the athletic nature of top sales performance, using Cherryl Turner’s cold calling mastery as a case study. The insight about how elite reps make tiny voice and timing adjustments that most of us would never notice, and how those microscopic moments determine whether a conversation continues or dies. This wasn’t planned content – it was pure discovery happening in real time, the kind of conversation that makes you realize the real secrets are hiding in plain sight. Sometimes the best episodes happen when you think you’re done recording.

This episode of Rooted in Revenue could save you 20% or more on overhead costs while boosting employee retention by up to 45%. Susan’s guest is Alane Boyd, Co-CEO of BiggestGoal.ai and a workflow automation expert with nearly two decades of experience in tech. But here’s what sets her apart: instead of forcing you into complicated project management tools you’ll hate, she works with what you already use and love. Alane’s built her philosophy around “retention not replacement” – using automation to free your team for strategic work, not eliminate their jobs. She’s a serial entrepreneur, three-time published author, and her tools were voted Best for Remote Work in 2022. In this conversation, we dive into real client examples, including a 70% time reduction in podcast production workflows, why most automation fails, and the one simple automation you can implement this week. Plus, Alane gets refreshingly honest about why being the “hero consultant” doesn’t work.

Joy is a powerful driver in overcoming business challenges, as explored in our latest commentary episode. Deborah delved into this theme with the dynamic Charles Dobens, founder of Multifamily Investing Academy. Charles recounted his journey from the insurance sector to fulfilling his dream of owning apartments, highlighting the roles of passion, persistence, and the courage to pivot. His story is a testament to the power of joy, creativity, and commitment in building a successful business. Join them for this commentary, “Joy as a Catalyst in Business Success.”

This week Paul Fried, founder of I Made the Arrangements, joins Leigh on The Granite List.Live to talk about why end-of-life planning is one of the most overlooked, yet most human, benefits an employer can offer. Paul shares how his team has reimagined wills, advance directives, and funeral planning into a compassionate, easy-to-use platform that empowers employees and relieves families during life’s most difficult moments. This conversation will challenge how you think about benefits and leave you with practical ways to support the people who make your business possible.

The actual message is more important than the phrase that made me laugh on Sunday, “Uncle Jesus Wants *YOU!*” Fr. Dominic told the congregation, Jesus’ response to our complaints, our preoccupation with everyone and everything else, is ‘What about you?’. Don’t worry about them. You strive to enter through the narrow gate. You come and follow me. You be my disciple. The essence of being a Catholic Christian is transformation: bringing that relationship with Christ into everything else I do. If I’m only focused on the things I do or everyone else around me, I miss the most important thing: the relationship Christ is inviting me into.

We hope you enjoy this playlist of our favorite episodes of the week.

Leader Generation from Mod Op hosted by Tessa Burg

Guest: Stuart Goldstein, COO Mod Op

EP140: Leading Change That Sticks: People, Processes & Platforms With Stuart Goldstein


Success Beneath the Surface from Chief Outsiders, hosted by Deborah Fell

Guest: Charles Dobens, founder of Multifamily Investing Academy

EP29: Joy as a Catalyst in Business Success


Market Dominance Guys, hosted by Corey Frank, CEO Branch 49, Chris Beall, CEO ConnectAndSell

Guest: Sam Daish, CTO, Blackpearl Group

EP258: Micro Pivoting – The Split Second Skills That Separate Elite Sales Performers


Rooted in Revenue hosted by Susan Finch & Lany Sullivan

Guest: Alane Boyd, Co-CEO of BiggestGoal.ai

When Automation Experts Struggle with Their Own Systems


All-Volunteer, All Heart from Binky Patrol Comforting Covers for Kids

Guest: Kimberly Haley Coleman, Founder/Executive Director, Globe Aware

EP83: Service Travel – When Your Vacation Makes a Difference – Globe Aware


Sales Pipeline Radio from Heinz Marketing, hosted by Matt Heinz

Guest: Abhijit Mitra, CEO at Outreach

What’s Next for Agents in Sales? Are They Here to Stay?


The Granite List Live from Connect Healthcare Collaboration hosted by Sally Pace and Leigh Dill

Guest: Paul Fried, founder of I Made the Arrangements

The Human Side of End-of-Life Benefits


Know, Grow, Go! from Holy Trinity Catholic Church in Beaverton, OR – Fr. Bill, Fr. Dominic, Deacon Brett

Uncle Jesus Wants *You*