Prepare for another thought-provoking journey as Corey and Chris are joined by special guest Jim Graf, the CEO and Founder of Kazzcade, a former private equity finance titan turned outreach sales guru. Together, they delve into the concept of “Gresham’s Law” – where “bad money drives out good” – and apply it to the world of sales.
In an era overrun by cheap tricks and impersonal outreach, the MDG team explores how these practices can diminish the value of genuine, high-touch sales. With AI and automation flooding inboxes with repetitive and uninspiring messages, Chris, Corey, and Jim examine the phenomenon of how “cheap outreach actually drives out the value of good outreach.”
Want to learn how to optimize your customer experience and create seamless digital journeys? Deborah Fell interviews Keith Scandone, co-founder of customer experience consultancy O3. They discuss identifying gaps in the customer journey across sales, service, marketing, and technology and provide strategic recommendations to tighten up pain points. Keith shares examples of a recent broken customer experience with Xfinity. Keith also explains how O3 looks holistically at the customer journey across websites, apps, portals, and more to identify gaps where customers are dropping off, using real examples like lead gen sites with poor conversion rates.
Ever wondered how top companies maintain the edge in today’s rapidly advancing technological landscape? Enter the AI Council. In this episode, Tessa Burg emphasizes how having a well-orchestrated AI Council is not just a strategic move, but a game-changer for businesses. By harnessing the power of diverse expertise and aligning it with the innovations in AI and machine learning, companies can unlock unprecedented growth opportunities. Dive into this podcast to discover how the right structure and focus of an AI Council can become your secret weapon to drive business growth.
In this episode of Behind the Mic, host Susan Finch discusses how to leverage Google Workspace tools for your podcast. She recommends getting a dedicated domain and email address for your show through Google Workspace. This opens up free analytics tools and helps establish your podcast’s online presence. Susan then outlines the 9 steps to get set up. It’s like a mini-course podcasting that she teaches on the DMANC.org website.
Listen to this episode of All-Volunteer, All Heart from Binky Patrol if you want to grow – even slowly, here are some tips to increase the success of that growth and help retain your regional chapter leaders.
Jen Berman, CEO of MZQ Consulting, joins Leigh and Sally this week to discuss the gag clause attestations and their impending December 31 due date. However, these attestations can be tricky for employers as they may be in the dark about provider network contracts, so she discusses eveything that we know and don’t know about the deadline and what employers should do.
We wrap up this playlist with Fr. Bill challenging us to live fruitful lives.
