#10: EP13: Building a Business on Solutions Rather Than Problems
In this episode, Herby Duverné continues sharing his journey of building a business on solutions by understanding needs and pivoting towards growth opportunities.
#9: EP32 Keep People at the Center, and Your Company Will Grow
Ripple Effect’s 200+ employees are a tight-knit, loyal crew, with many staying 7-10 years! Amy credits their emphasis on flexibility, collaboration, and promoting lifelong learning. She urges fellow CEOs to keep looking long-term and stay true to their strategy while adapting.
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#8: EP34: Seamless Digital Journey – Plugging Leaks in Your Customer Experience
Keith shares examples of a recent broken customer experience with Xfinity. Keith also explains how O3 looks holistically at the customer journey across websites, apps, portals, and more to identify gaps where customers are dropping off, using real examples like lead gen sites with poor conversion rates. Keith offers advice for pivoting strategy in challenging times through partnerships and “wedge” offerings.
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#7: EP5: Navigating Emotional and Financial Challenges of Business Transitions
Deborah Fell interviews Tom Zucker, Managing Director at EdgePoint Capital, about transitioning a family-owned business. Zucker emphasizes the importance of preparation and planning, particularly in terms of understanding a business’s competitive edge and unique position in the marketplace.
#6: EP21: From Engineer to Marketing Pro – Navigating AI’s Impact
In this episode, Deborah raises the question of the widespread adoption of AI in businesses today. Is AI just a shiny toy, or does it have applications in various areas? Ed Valdez brings valuable insights to the table, highlighting the exponential growth and impact of AI and demystifying terminology many of us pretend to understand.
#5: EP1: The Push and Pull Between Growing Revenue and Growing or Maintaining Profits
In this first episode of Success Beneath the Surface, host Deborah Fell is joined by Gary Stockman to discuss the importance of having a thoughtful approach to pricing strategy. The conversation covers how companies can balance the desire to grow revenue with the need to maintain or grow profits.
#4: EP15: The Power of Influence – Lessons in Leadership
Peter Schwartz highlights the power of well-run Vistage groups in fostering connections and supporting individual growth journeys, emphasizing the combination of outer-game skills and inner-game mindset shifts in effective leadership development.
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#3: EP25: Scaling Your Business – Curiosity and Leadership
Deborah interviews Art Saxby, CEO, Founder and Principal of Chief Outsiders. They unravel the secrets behind building a thriving business empire. In the first half, Art shares the genesis of his business. He realized the potential of leading mid-size companies strategically.
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#2: EP36: AI Ignites a Creative Content Renaissance
Ad Astra localizes languages, meeting customers and communities where they are, to drive business results while promoting cultural communication globally. Lena stresses focusing on the value you bring, saying if you believe in the change you are creating, money will follow.
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#1: EP7: CTO Masterclass: How to Build a High-Performing Tech Team
Deborah’s guest is Chris Yeung, Founder and CTO of Vimbly Group. Deborah and Chris discuss his approach to identifying businesses where he can leverage his strengths in IP and technology to optimize them. Chris believes in being opportunistic and making strategic decisions. He discovered his strengths lie in operational efficiency and unlocking additional value based on his understanding of processes.
