Over-delivery, Healthy friction, Slowing inflation, and T-minus 7.59 billion years
It costs five times more to get a new client than to keep one you already have. Rick Elmore, Founder and CEO of Simply Noted says, "When you’re truly on your client’s side, they’ll hear it in your voice." He challenges our Market Dominance Guys listeners to focus on over-delivery. Nicole Rueth catches us up [...]